Privacy Policy

1. Who we are

NEX Solutions (“NEX”, “we”, “us”) is a technology company headquartered in Doha, Qatar, and a subsidiary of Al Sharqi Holding. This policy explains how we handle personal information collected through nexsolutions.qa (the “Site”) and in the course of our business communications.

2. Information we collect

Contact form submissions: name, email address, company, and the contents of your message, together with the division or industry you select.

Correspondence: information you provide when you email us or communicate with our team.

Technical data: our hosting provider processes standard server logs (IP address, browser type, pages requested) to deliver and secure the Site.

3. How we use information

We use the information you provide to respond to inquiries, prepare proposals, deliver and improve our services, and maintain the security of the Site. We do not sell personal information, and we do not use it for third-party advertising.

4. Legal basis and retention

We process personal information to take steps at your request before entering into a contract, to perform contracts, and for our legitimate interests in operating and securing our business. We retain inquiry records only as long as needed for these purposes or as required by applicable law, including Qatar's Personal Data Privacy Protection Law (Law No. 13 of 2016) where it applies.

5. Sharing

We share information only with service providers who process it on our behalf (such as website hosting and email delivery), with our parent company where necessary to serve you, and where required by law. All providers are bound by confidentiality and data-protection obligations.

6. International transfers

Our Site is hosted on global cloud infrastructure, which means information may be processed outside your country. We take reasonable steps to ensure it receives an adequate standard of protection wherever it is processed.

7. Security

We apply technical and organizational measures appropriate to the sensitivity of the information we hold, including encryption in transit, access controls, and the security engineering practices we apply in our own products.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or object to its processing. To exercise these rights, contact us at contact@nexsolutions.ai and we will respond within a reasonable period.

9. Changes and contact

We may update this policy from time to time; the latest version will always be published on this page. Questions about this policy can be sent to contact@nexsolutions.ai.